Cloud telephony is a technology that can have a serious impact on the way your business operates and contributes significantly in enabling your business to scale effectively - as long as it’s implemented and used in the right way.
By working with BCN Group and using our flexible Cloud Telephony solution, you’ll know that you’ll be implementing a solution that’s perfectly suited to your business needs and can easily scale as you do.
Because cloud telephony takes your business phone system to the cloud, you no longer need to be burdened with wires and clunky desk telephones. Thanks to powerful apps for mobile, laptop and desktop, you and your team can make and receive multiple calls, regardless of where you’re located.
Unlike traditional business phones where you could be spending days (or even weeks!) waiting for your phone lines to be installed, cloud telephony allows for an instant setup. You just need an internet connection. Our expert team will make sure they understand your requirements and configure a tailored solution for exactly what you need.
Once up and running. Our team will be there to provide training for all your staff. We understand that moving to a new telephone system can be daunting, but we’ll make sure your staff not only understands how to use the
Our ongoing technical support and consultation services will make sure that your telephony system is positively impacting your business as much as possible, and be there to support you as you scale.
The flexible nature of cloud telephony means you can set up local phone numbers for any part of the UK or even international numbers for the rest of the world. That means that even if you’re working from home or on the move, you can still be there for your customers without the need for second devices and phone numbers, or transferring externally - and the associated costs that come with it.
You can simply transfer the call internally and provide your customers with a much more streamlined and efficient experience.
Your employees will be able to manage calls easily, effectively and in turn,
Cloud-based telephony provides businesses with all the features of a sophisticated phone system - minus the complications of installing lines & purchasing equipment. Our innovative phone system enables your business to
You’ll be moving away from the burdens of traditional telecoms and the upfront investments required. You’ll have a simple and flexible monthly subscription for just the users you need.
You can retain your existing numbers, and simply add new numbers as you grow. Gone are the days of investing in and waiting for new hardware.
We seriously care about IT infrastructure. Along with cloud telephony solutions, check out the other support services we can provide to help your business grow.Visit our IT Support page