At BCN Group, we understand that every business is unique and measures their success in many different ways. You should then choose a managed IT support service that enables you to deliver on your uniqueness and drives that success.
Managed Support from BCN Group works to suit your business. With four key areas – Reactive, Proactive Monitoring, Innovation and Strategic – we’re giving you the power to select what your business needs.
Reactive Support from BCN Group enables your staff to contact our UK-based Service Desk team when problems arise, whether they are staff devices related or your IT infrastructure and have the confidence that resolutions are provided with the very best expertise and efficiency.
You also have the option to purchase call-off hours ready for you to use whenever you require on-site support.
Every business wants to make sure they’re making the most of their current IT investments. With Innovation from BCN Group our Professional Services team can help you maximise your current assets with new and innovative thinking. They’ll also be able to advise you of new technologies in the marketplace that could help boost improvements in your IT infrastructure and make your business more efficient, and productive.
Whether you’re an IT Director or a business that doesn’t have any IT representation on your board, with Strategic Support from BCN Group, we can help you develop an IT strategy that works alongside your business plan and grows with your business. With our Virtual IT Director, we’ll also be able to represent your IT strategy at board level either with your Team or as a third party advisor.
Our core values shape the identity of the BCN Group and act as a guiding light for our employees.
It’s what we stand for. It’s who we are. It's how we do business.Want to work with us? Visit our careers page
We hold each other to account to ensure our service levels never fall below our high expectations.
We're a strong unit, and each of us are there to support one another when needed.
Above all, we're a team of professionals. Poor behaviour doesn't fit with our ethos and won't be accepted.
Our clients are extremely important to us. We expect all phone calls to be answered, with no exceptions.
Getting the job done and done well is our goal, but we can certainly have some fun at the same time.