5 Unique Things the Right IT Managed Service Providers Will Give You

Tim Hall, Head of Innovation

In just 0.38 seconds, Google presents around 313,000,000 results when we search the term ‘IT Managed Service Providers’. That number might go up or down a little each time we look, but it’s clear the choice is staggering if you’re searching for a third-party to outsource IT services to. 

So, how do you make the selection process easier? Here are some of the things the right MSP will do that you should look out for. 

1. Tailored Solutions That Focus on the Challenges You Face

First and foremost, you should look for an MSP that will enter a partnership with you, rather than just a working relationship. A good indicator of this is how they plan to find solutions. If they have a ‘one-size-fits-all’ approach that sees them do the exact same things, no matter the business, then it’s a sign that you’re just another client. 

The right MSP will want to act as an extension of your existing team. Before suggesting any solution, they’ll take the time to audit your processes and understand the systems, procedures and challenges that are unique to you. That way, they can design and implement a solution that’s right for your business. 

2. Passionate About Security and Help With Cyber Essentials

2019’s Cybersecurity Breaches Survey found that 78% of businesses rated cybersecurity as a ‘high priority’. Despite this, almost 40% also said that they hadn’t sought out any expert security advice or guidance in the last 12 months. This is usually because there just isn’t enough time in the day. 

When comparing possible MSPs, consider their approach to cybersecurity. What measures do they implement and how do they make sure they keep up-to-date with the latest methods of cyberattack? 

They should also be able to assist with the Cyber Essentials process. Cyber Essentials is a government-backed scheme which sets out a benchmark for good security procedures. 

By receiving the accreditations, you show clients you take security seriously and have put provisions and procedures in place to reduce the risk of a security breach. To be successful, you need to show that you’ve taken the necessary steps to ensure your whole network security meets a set of robust standards.

Adhering to the Cyber Essentials requirements is difficult and time-consuming, which is why working with an MSP is beneficial. They can assist with the process, making expert recommendations to ensure your infrastructure is at the necessary standard.

3. Partnerships With Some of the Industry’s Biggest and Best

By working with a wide range of different partners, an MSP will be able to offer extensive IT services to your business from under one roof. They’ll source anything that you might need, so you don’t have to go elsewhere. 

If an MSP has achieved a certain partner status with a leading organisation, then it shows that they’ve exhibited a high level of expertise and dedication. BCN Group is a Microsoft Gold Partner. This means we have unrivalled access to knowledge, resources and technical support from the technology giants that we can pass on to our clients. 

It isn’t just Microsoft either. By partnering with HP, Sage, Eset, SonicWALL, Sophos, Cisco, VMWare and many others, we can find the most effective solution for your business. 

4. Cloud Migrations That Are Stress-Free and Straightforward

A survey found that 35% of cloud migration costs are completely unnecessary and caused by poor optimisation. If you plan to switch some services to the cloud in the future, then an IT Managed Service Provider can assist with this. To avoid these unwanted costs and other possible pitfalls, it’s better to work with a partner who can make the process easier.  

At BCN Group, we know how crucial it is to carry out a thorough audit beforehand so that the migration can be as smooth as possible. Taking the time to understand why certain systems are used and the challenges they present allows us to find a solution that suits your specific requirements. This solution might even include a combination of the cloud with on-premise infrastructure

Whether it’s our own cloud or a hybrid solution, our experts work alongside your team to find a creative way forward that everyone is happy with.

5. Education to Upskill Your Existing Team

We collaborate with your current IT team, we aren’t looking to replace them. Some MSPs will take a bull in a china shop approach and try to start from scratch. They’ll rework your processes and completely change how things are done. 

That’s not what we do at BCN Group. We know there’s a reason certain things are done the way they are so we look to make adjustments, rather than large-scale sweeping changes. The worst thing would be to implement a raft of changes that no one really understands how to use and then leave. 

Instead, we offer any training or education your team needs to upskill them. If we implement a new system or carry out a cloud migration, we’ll show you how we’re doing it so that you can manage the process in the future. 

Why BCN Group Is the Right MSP for You

We’re experts in full end-to-end managed IT services, providing assistance in a wide range of areas to make your life easier. Whether it’s remote system monitoring or cloud migration management, our experts are on hand to find a bespoke solution. 

Even if you’re just looking to outsource some of the everyday tasks you have to deal with, we’re passionate about providing an outstanding service. Plus, it’ll give you the time to work on more important projects that will drive growth. 

For more information on the benefits of MSPs and why BCN Group is the right provider for your business to work with, download our free guide today. It’s packed with essential information and insight into how exactly an MSP like BCN Group can help. Get your copy now using the link below. 

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