Telephone calls (and much more) through the cloud

Business VoIP solutions that enable you to make and receive calls, host meetings and video calls through the cloud.

Improve how you communicate

Teams and businesses are looking for ways in which they can improve how they communicate. Organisations want a future-proof and stable telephony infrastructure that ensures all calls are answered and opportunities are not lost. End-users want the flexibility to remain in communication from anywhere and on any device.

Cloud telephony empowers today’s mobile and distributed workforces to connect on any device, anywhere at any time, transforming how businesses communicate.

We have been delighted with the flexibility [our VoIP telephone solution] has given our business as we have grown and developed. As a home-care provider it is important that we can make and receive several calls at the same time. VoIP made this and many other things possible including call recording to support our continuous quality monitoring. We have always been impressed by the level of knowledge and support we have received from [BCN Group] and the after sales service is second to none.

All Aspects Health and Social Care.

Knowing how you communicate. Knowing how you want to communicate

BCN Group’s Cloud Communication team will help identify the best VoIP solutions for your business based on your needs and requirements.

Review

We’ll review your current telephony infrastructure, understand your hunt group and DDIs, and provide immediate support and solutions for any gaps if required. Following a full review of your requirements we will provide you with options and our recommendations for your Hosted VoIP solution.

VoIP implementation

Our team of Cloud Communication experts will work with you to integrate your solutions. We will replicate hunt groups and DDIs to your original setting and provide end-user training to ensure adoption is a success.

Support

We can provide ongoing support to ensure you continue to communicate no matter what.

The way we communicate is changing

How businesses and individuals are communicating with each other has changed dramatically in recent times and especially since the global pandemic. Organisations need to be able to reach and communicate with colleagues and customers easily and efficiently regardless of location or device.

BCN Group work with you to deliver the communication solutions that can make talking a whole lot easier.

BCN Group believe in the cloud and all the benefits it can bring to businesses. We’re also advocates for improving communication, collaboration and productivity using technology as the enabler.

BCN Group partner with RingCentral, the world’s largest cloud communicate provider. We were their first RingCentral Ignite partner in the North of England, which is their highest level partner accreditation