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Managed Services & Professional IT

Technology that works. Support you can trust.

Managed & Professional Services

Keeping your business secure, connected and productive. Our managed services work as an extension of your IT team, looking after your devices, servers, network, firewalls and security, so your people can focus on what matters.

managed services

We take care of your tech, so you can take care of your business

Every organisation is at a different stage in its tech journey. So we start by listening, then build the right support around you, not the other way around.
Our services are modular. Start where your need and your risk sit today and scale up as you grow. Each one comes with clearly defined coverage, a simple per-unit price, and the backing of a leading Microsoft partner.

Our Managed IT Services

Extension of your team

Think of our services as an extension of your IT team, supporting your day-to-day operations and underpinning your digital transformation journey. Our experienced team will work proactively alongside you to support your end-users, infrastructure, network, data, business systems and cloud services, so you can innovate and spend more time on the things that matter most.

Here’s a run-down of BCN’s services

  • Managed Cloud

    Our reliable, scalable, and secure managed infrastructure solutions, designed to optimise your cloud performance, through expertly managed resources and data protection services.

    Managed Cloud right
  • Security Awareness

    Managed XDR

    Our Managed XDR Service provides 24/7 threat monitoring, detection, response and analysis. By partnering with CloudGuard, our service leverages advanced security to safeguard your business from the growing threat landscape.

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  • Managed Support Systems

    BCN’s proactive and responsive managed IT support ensures your business’s IT environment, your users, and your cloud services run smoothly, minimising downtime, and maximising your productivity.

    Managed Support Systems right
  • Managed Network

    End-to-end managed network solutions, including design, implementation, monitoring, and management. Ensuring your network is optimised for connectivity, security, and performance.

    Managed Network right
  • Managed Back Up

    Our secure and scalable managed backup and recovery services will protect your business data from loss, minimising downtime and ensuring continuity in the worst-case scenario.

    Managed Back Up right
  • Vulnerability Management as a Service

    Proactive detection and evaluation of vulnerabilities in your IT environment, designed to safeguard your business's infrastructure.

    Vulnerability Management as a Service right
  • Managed Firewall

    Protect your networks and your business-critical data from unauthorised access and malicious traffic with BCN’s next-gen firewall solutions.

    Managed Firewall right
  • Managed Penetration Testing

    BCN’s Managed Penetration Testing service is designed to give you all the knowledge and guidance you need to fix vulnerabilities.

    Managed Penetration Testing right
  • Managed Azure Service

    BCN optimises your Microsoft Azure for peak performance, backed by expert resources, and an industry-leading Managed Services Provider.

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Client Success Stories

Hear more from our clients

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Samuel Grant Group

Samuel Grant Group operates across three divisions with different workflows and data needs. With BCN unifying the IT landscape and standing up Power BI dashboards on Microsoft Fabric capacity, teams get fast, reliable access to business‑critical data, from sales and warehousing to customer service. Reporting that once took hours is now automated, field teams use Power BI Mobile for on‑the‑go insights, and leaders can spot issues proactively instead of reacting after the fact.

View Case Study right
  • Azure
  • Cyber Security
  • Microsoft Fabric
  • Microsoft Office 365
  • Microsoft Teams
  • Power Apps
  • Power BI
  • Wholesale Distribution

Nichols – Home of Vimto

Read how BCN has helped Nichols deliver measurable improvements across cost, performance, security and business agility.

View Case Study right
  • Azure
  • Cyber Security
  • Food and Drink
  • Intune Managed Service
  • Microsoft 365
  • Microsoft SharePoint
  • SharePoint
  • Wholesale Distribution

Vertas Group

Discover how Vertas Group partnered with BCN to unify data, automate processes and drive efficiency using Microsoft Fabric, Power BI and Dynamics 365.

View Case Study right
  • Microsoft 365
  • Microsoft Dynamics 365 Finance & Operations
  • Microsoft Fabric
  • Power BI
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Managed & Professional Services

Our Professional Services

BCN’s professional services ensure that our customers make the most out of their technology investments. Our specialist consultants will assess your current infrastructure to understand the gaps which our secure, architected solutions will fill. As a Microsoft Solutions Partner, our services across the Microsoft stack ensure that whatever challenges our customers face, we have the experience and know-how to solve them.

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  • Application Development

    Our Application Development Services deliver custom-built, scalable solutions tailored to your business needs. Our team works with you to get into the detail of your needs and delivers using leading technologies to provide the business outcome that will help you drive growth and maximise efficiency.

    Find out more about Application Development here

  • Data & Analytics

    Our experts will provide a comprehensive analysis of your data sets, analytics capabilities, and data strategies, providing insights on where you can optimise for insight generation and data-driven decision making to enhance your business performance.

    Find out more about Data & Analytics here

  • SharePoint Development

    Our customised solutions for Microsoft SharePoint include development, customisations, and migration, empowering your teams to collaborate more easily and efficiently. The out of the box experience doesn’t always get you exactly what you need, we address this with our customised solutions.

    Find out more about SharePoint Development here

  • Azure Services

    The leading global cloud infrastructure. Our comprehensive services for Microsoft Azure include migration, deployment, management, and optimisation. Explore Azure and find out how you can leverage its power for secure, scalable IT operations.

    Find out more about Azure Services here

  • Microsoft 365

    Our end-to-end solution for businesses wanting to harness the power of Microsoft 365, learn how we can deploy, configure, and support your business’s collaboration, communication and productivity.

    Find out more about Microsoft 365 here

  • Data Warehousing

    BCN’s scalable, secure, and efficient solutions for data storage, management, and analytics, leveraging modern data warehousing technology. Find out how we can help you unlock insights and make better informed decisions.

    Find out more about Data Warehousing here

Speak to an expert

Find out more about our managed and professional services by talking to one of our experts.

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IT Consultancy services

Aligning your IT and business strategy

Whether it’s your bottom line, internal expertise, or a steady stream of customers, growth is crucial, and technology should only work to support your business objectives. With BCN’s IT consultancy services we’ll get to the heart of what makes your business tick, aligning your IT strategy to your business’s growth plans. As your strategic business partner, we can help you develop an IT strategy that works for you, ensuring your underpinning technology is adaptive and will scale just as you do.

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    Digital Transformation and Innovation

    Technology is crucial to successful business transformation. Working alongside your technical teams we will assess your infrastructure and make recommendations for long-term success.

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    Business Analysis

    Whether it's for your digital transformation journey, to develop a custom application, or to review your environment, our analysts will provide flexible services that get to the heart of your business.

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    IT Strategy Consulting

    Our team of experts will provide a review of your current IT strategy, ensuring it is designed to achieve your business objectives and will provide recommended solutions to meet the goals you’re looking to achieve.

Why BCN?

Breadth of experience and services to transform your business

We were built on managed services, and we’ve never lost sight of what that means day to day: keeping organisations secure, productive and supported. We’re a leading Microsoft partner, and one of the first partners worldwide to earn Microsoft’s Partner Designation for Support Services, recognition of how we run our service operations and how we support our clients end to end.

  • 1,600+

    Customers

    We are the ongoing partners with over 1200 organisations across the UK and abroad, trusted to deliver leading IT support and digital transformation solutions for all aspects of their operations

  • 400+

    Accredited Staff

    Our growing team have industry recognised accreditations and expertise from our leading in-house academy. We’re always one-step ahead, providing our staff with the latest in technical and business operations training and support.

  • 4

    Offices across the UK

    With four offices across the UK and a remote-first service model, we provide responsive support wherever it’s needed. Our teams are based nationwide, giving you access to the right expertise at the right time, remotely for speed and efficiency, and on site when the situation calls for it.

FAQ's

Managed and Professional Services FAQ's

  • Do I need managed IT services?

    Whether or not you need managed IT services will depend on several factors, including the size and complexity of your infrastructure, your IT budget, internal capabilities and your requirements. Get in touch so we can better understand your requirements and recommend the right solutions.

  • Do you offer 24/7 managed IT support?

    Yes, BCN offer 24/7 support for your IT requirements. Get in touch to find out more on how we can support your internal IT teams.

  • Do I need in-house IT staff if I pay for services?

    Whilst our services provide comprehensive support, having an in-house IT team is still valuable for certain tasks and initiatives. Our service teams will work alongside your in-house team, providing additional support and expertise where required.

Ready to grow your business? Let’s talk tech.

Follow the link or speak to one of our experts on 0345 095 7000

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