Instant Support 
From BCN Group

From servers and networks to laptops and the cloud, our reliable Remote Support service provides you with instant support to maintain the performance of your IT infrastructure at all times.

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Supporting Your Business Every Step of the Way

Our friendly technicians are always on hand to resolve issues by remotely accessing your systems, providing you with unlimited access to our expertise. We'll minimise any disruption to your business and make sure you're secure - so you can focus on what matters.

With BCN Group, you'll benefit from the expertise of our qualified IT engineers, industry-leading technology, proactive monitoring and resolution of your system issues.

Plus, we’ll focus on automated deployment of patches, software, updates and configuration. The best part? Our remote support comes with guaranteed response times of 30 minutes for business critical issues and one hour for non-business critical - so your business will never be left in the dark.

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What We Offer

BCN Out of Hours IT Support

Comprehensive Out of Hours IT Support

We can be with you much longer than nine-to-five with our out of hours IT Support offering.

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Fully Outsourced IT Support

Fully Outsourced IT Support

We pride ourselves on delivering an outstanding level of service for our customers with our fully outsourced offering.

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Flexible IT Support Packages

View our current IT packages on offer to see which one fits your business requirements the best.

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View Projects Like Yours

Take a look at our case studies to see examples of how we’ve provided remote IT support, security and more.

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Solutions from BCN Group

it-support@2x BCN Support
it-security@2x BCN Protect
cloud-services@2x BCN Platform
sage-crm@2x BCN Intelligence
network-cabling@2x BCN Collaborate

We aim to provide the best IT infrastructure we can to our clients. Whether it’s remote IT support, cloud services or 24/7 network monitoring, we’ll help businesses have the solution they need.

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