We treat every customer as a partner and want to exceed your expectations. We've got an extraordinary customer retention rate and that's because we listen to your challenges and only recommend solutions that are right. Right for you, not what's best for us. This leads to long-term customer happiness.
And that's just the beginning. The size of our team and their multiple locations mean we're ideally placed to help your business in Leeds with their IT Support needs.
We create solutions specific to your IT challenges. We don't just offer standardised packages.
When you're looking for IT support, it's important that we truly understand what it is that you're trying to fix. That means every customer journey with us starts with a deep learning phase. We need to understand what your goals and challenges are, and only then can we start to diagnose a way of finding the right IT solution that will help.
Our IT Support Leeds team have years of experience and hold accreditations across multiple technologies and vendors, so there's no one better to help with your IT Support requirements in Leeds and Yorkshire.
We provide IT Support for businesses in Leeds, Bradford, Sheffield, Huddersfield, York, Hull and across Yorkshire.
In fact, we service the whole of the North of England, so if you're located elsewhere or have multiple locations then BCN Group are here to help.
Exceeding expectations is in our DNA. It's hardcoded into the way we work and the way we go about everything we do. That's why, in well over 10 years of business, we've still got customers who've been with us since the beginning.
Whilst keeping our team trained and engaged is part of the reason for this, we think it's largely down to how well they get to know your business and your goals. And making them their own.
With approximately 150+ team members, we're able to offer a fully supportive IT service. But thanks to having multiple locations, we're able to be close and get to know your business. Our structure means that you work with the same people and they understand what you're trying to achieve.
From hardware rollouts to cloud migrations, on-premise or remote support to consultancy and ongoing IT management, our Leeds office is ideally placed to help your business get over its IT challenges and get on with what it does best.
Here are some reasons to consider BCN Group:
Our team in Leeds has been operating since 2003. They know the city, the county and what makes us all tick. We understand what operating as a business in Yorkshire is like and can speak your language.
Whether it's a short term project or an ongoing managed service contract that you're looking for, our team of experts will listen to your challenges and work out the best route forward. And handle it completely in-house. See us as an extension to your IT team.
We've been helping businesses like yours for over a decade. To see some details behind some of the success stories, check out our collection of case studies.View all our case studies