We’re a business focused on empowering our talented teams to deliver ultimate customer satisfaction. We’re obsessed by technology, we’re passionate about how we can transform businesses. We’re proud to have an NPS score of 89% (22% over the industry average).
To make what you want to achieve accessible through the right technology solutions. Our unwavering dedication to your business’s growth is shown by our enthusiastic experts who are determined to provide the best customer service and support. Armed with the latest advances in technology and innovation, we can guarantee you and your company are in capable hands.
Our core values shape the identity of the BCN Group and act as a guiding light for our employees.
It’s what we stand for. It’s who we are. It's how we do business.Want to work with us? Visit our careers page
From cloud telephony to accounting packages like Sage, the BCN Group team can configure and implement whatever sophisticated software you want to put in place to support your business. We handle it so you can focus on other vital business-related tasks.
We won't just set up your software. We'll also lend our expert knowledge to advise and help you choose which package is best for your business' individual needs.
We're not just a service provider or support line - we aim to be a valuable partner for all of our clients. We'll really get to understand your business so we can make the best recommendations for your specific business needs.
Whether you're in the process of adjusting to new software or your systems are working perfectly fine, we'll be on standby to provide ongoing support and detailed training whenever you need it.
By fully outsourcing your IT support, you get to work with a reliable partner - like BCN Group - who can handle your infrastructure using the latest technologies and tackle issues in your absence so you can focus on more business-critical tasks.
We have over 140 passionate team members, including more than 85 skilled support staff, spread across Manchester, Leeds and the rest of the north of England. We’re ready to provide unrivalled IT assistance.Get In Touch
We hold each other to account to ensure our service levels never fall below our high expectations.
We're a strong unit, and each of us are there to support one another when needed.
Above all, we're a team of professionals. Poor behaviour doesn't fit with our ethos and won't be accepted.
Our clients are extremely important to us. We expect all phone calls to be answered, with no exceptions.
Getting the job done and done well is our goal, but we can certainly have some fun at the same time.
We’ve extensive experience working with large businesses to deliver IT solutions that suit them. View our case studies now for a closer look at the work we’ve done.View all our case studies