Head of Commercial Governance


Reports to: CFO
Location: Manchester (near Manchester Airport)

About BCN Group:

BCN Group is a fast-growing provider of IT managed solutions to UK businesses. We provide a full suite of solutions comprising on-premise, hybrid and cloud hosting solutions, Azure cloud migration services, application support, voice solutions, data management and hardware sales and maintenance.

We have a very open culture where collaboration, inclusion and close working with the leadership team is encouraged – we work together & we win together!

Focus of the role

Responsible for commercial processes and governance within the business. Pro-active management of the deal desk, quick execution in the quote to order cycle, margin optimisation and master services agreement and service catalogue ownership. Development of insightful management reporting and performance analysis. Key interface role between Finance/Operations and Sales teams. This is a hands-on role.

Main duties:

• Providing day to day commercial support to the account management teams
• Supporting the identification, management and mitigation of risks at all levels associated with such a significant bidding process
• Leading governance within the bidding process contracts to ensure that the company’s requirements of the contract are being complied with
• Liaison with contractual parties to administer any associated side agreements/variations
• Carrying out training and regular reviews to ensure operational teams are aware of the key contract processes and obligations
• Development and management of the deal desk with enforcement of the commercial framework
• Development of additional commercial and margin analysis
• Systems development and process automation – continuous improvement ethos

Person specification

• Educated to degree level with a recognised legal qualification
• Minimum five years’ experience in a commercial management role
• Exposure to IT or related sector, working within a fast-moving entrepreneurial environment
• A proven understanding and ability to analyse commercial risks and build contract structures to mitigate
• Experience of business acquisitions and subsequent commercial integrations would be advantageous
• An ability to pay strict attention to detail in all aspects of the job ensuring deadlines are met as necessary, with an attitude of caring about what they do and the impact they make
• Eagerness to take ownership and responsibility for own activities and to pick issues up and work to successful resolution